{"id":8660,"date":"2023-11-11T16:20:54","date_gmt":"2023-11-11T16:20:54","guid":{"rendered":"https:\/\/physiolasalle.com\/?page_id=8660"},"modified":"2025-08-19T13:29:26","modified_gmt":"2025-08-19T17:29:26","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/physiolasalle.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8660\" class=\"elementor elementor-8660\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-0371581 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0371581\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-85c5e4b\" data-id=\"85c5e4b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d45aab elementor-widget elementor-widget-heading\" data-id=\"8d45aab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-327b407 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"327b407\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1db55d4 elementor-widget elementor-widget-text-editor\" data-id=\"1db55d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of your privacy. This is why we are committed to respecting the confidentiality of the personal information we collect from you, whether it be via the internet, or in-clinic.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81c6b75 elementor-widget elementor-widget-heading\" data-id=\"81c6b75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Gathering personal information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3186275 elementor-widget elementor-widget-text-editor\" data-id=\"3186275\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We collect the following personal information:<\/p><ul><li>First name<\/li><li>Last name<\/li><li>Date of birth<\/li><li>Email address<\/li><li>Phone number \/ fax number<\/li><li>Credit card number<\/li><li>Gender\/Sex<\/li><li>Emergency contact details<\/li><li>Medical information<\/li><li>Information concerning your job (salary, name of employer, address, etc.)<\/li><\/ul><p>\u200b<br \/><span style=\"font-weight: 400;\">The personal information we collect is gathered by the completion of forms and the communication established between you and our website. We also use, as described in the following section, cookies and\/or log files to collect information about you.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c416f8e elementor-widget elementor-widget-heading\" data-id=\"c416f8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Forms and interactivity<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50131b4 elementor-widget elementor-widget-text-editor\" data-id=\"50131b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 400;\">Your personal information is collected via forms, namely:<\/span>\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website registration form<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Personal information form<\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Private or group insurance\n<\/span><\/li>\n<\/ul>\n<br>\n<span style=\"font-weight: 400;\">We use the information collected for the following purposes:<\/span>\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assessments and treatments (including communications with health professionals involved in the case)<\/span><\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Insurance claims<\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-344a294 elementor-widget elementor-widget-heading\" data-id=\"344a294\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Log files and Cookies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de70717 elementor-widget elementor-widget-text-editor\" data-id=\"de70717\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"paragraph\"><p><span style=\"font-weight: 400;\">We gather certain information through log files and cookies. The information collected is mainly:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IP address<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Operating system<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visited pages and requests<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Time and day of the connection<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">The use of this technology allows us to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improve our service and personalized welcome<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalize consumer profile<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Collect Statistics<\/span><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f6c950 elementor-widget elementor-widget-heading\" data-id=\"6f6c950\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Right of opposition and withdrawal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e0a5dd elementor-widget elementor-widget-text-editor\" data-id=\"5e0a5dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"paragraph\"><ul><li><p><span style=\"font-weight: 400;\">We offer you the right of opposition and withdrawal regarding your personal information.<\/span><\/p><p><span style=\"font-weight: 400;\">The right of opposition is defined as the possibility offered to internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.<\/span><\/p><p><span style=\"font-weight: 400;\">The right of withdrawal is defined to be the possibility offered to internet users to request that their personal information no longer appear, for example, in a distribution list.<\/span><\/p><p><span style=\"font-weight: 400;\">To exercise these rights, you can contact us :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: 4475 Bannantyne Street, Room 203, Verdun, Quebec H4G 1E2<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email:<\/span> <a href=\"mailto:info@physiosa.ca\"><b>info@physiosa.ca<\/b><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone number: <\/span><a href=\"tel:5147676858\"><b>514-767-6858<\/b><\/a><\/li><\/ul><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-492c1ef elementor-widget elementor-widget-heading\" data-id=\"492c1ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Right\/Permission to access<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ff10f3 elementor-widget elementor-widget-text-editor\" data-id=\"8ff10f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"list-style-type: none;\"><p><span style=\"font-weight: 400;\">Access to your personal information is restricted to people who are part of our organization including the reception, IT, therapists and customer service teams of our service providers (Clinic Master, Medexa, Zoom, Croo , Wyze, Google Workspace, Simple Survey, our website).<\/span><span style=\"font-weight: 400;\"> We recognize the right to access and rectify to the people who desire to consult, modify or delete their personal information.<\/span><\/p><p><span style=\"font-weight: 400;\">The exercise of these rights can be accomplished at:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address: 4475 Bannantyne Street, Room 203, Verdun, Quebec H4G 1E2<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email: <\/span><a href=\"mailto:info@physiosa.ca\"><b>info@physiosa.ca<\/b><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phone number: <\/span><a href=\"tel:5147676858\"><b>514-767-6858<\/b><\/a><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7379796 elementor-widget elementor-widget-heading\" data-id=\"7379796\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Transparency<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-101debd elementor-widget elementor-widget-text-editor\" data-id=\"101debd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"paragraph\"><p><span style=\"font-weight: 400;\">This information is essential for your treatments. By having all the important details about your health, the therapist is able to provide you with a more concise treatment. The other information requested is used to carry out adequate administrative work. Therapists must produce written work after each consultation. You may access these materials upon request. To avoid compromising your privacy, your personal information will remain strictly confidential, and will be protected so that no individual outside the organization can have access to it except when required by law.<\/span><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c459374 elementor-widget elementor-widget-heading\" data-id=\"c459374\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Security<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9bd46f elementor-widget elementor-widget-text-editor\" data-id=\"a9bd46f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"paragraph\"><p><span style=\"font-weight: 400;\">Documents containing your personal information are kept in a secure environment for a period of 5 years after which they are destroyed. The digital versions of this information remain in the computerized system. The people who work for us are required to respect the confidentiality of your information.<\/span><\/p><p><span style=\"font-weight: 400;\">To ensure the security of your personal information, we have put in place the following measures:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SSL Protocol (Secure Sockets Layer)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access management - authorized  person<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Network monitoring software<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Computer backup<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Login password<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Firewalls<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovation to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the internet to transmit personal information.<\/span><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16ec90f elementor-widget elementor-widget-heading\" data-id=\"16ec90f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Law 25<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81d4d47 elementor-widget elementor-widget-text-editor\" data-id=\"81d4d47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"paragraph\"><p><span style=\"font-weight: 400;\">Conform\u00e9ment \u00e0 la <\/span><span style=\"font-weight: 400;\">loi modernisant le cadre l\u00e9gislatif concernant la protection des renseignements personnels, notre personne responsable de la protection des renseignements personnels est:<\/span><br \/><br \/><span style=\"font-weight: 400;\">Kalem Kachur <br \/><\/span><a href=\"mailto:kalem@physiosa.ca\"><span style=\"font-weight: 400;\">kalem@physiosa.ca<\/span><\/a><br \/><br \/><br \/><span style=\"font-weight: 400;\">If you have any questions or complaints, do not hesitate to contact them using the email above. <\/span><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9 Devant le d\u00e9veloppement des nouveaux outils de communication, il est n\u00e9cessaire de porter une attention particuli\u00e8re \u00e0 la protection de la vie priv\u00e9e. C&rsquo;est pourquoi, nous nous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-8660","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Physioth\u00e9rapie Solution Active<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - Physioth\u00e9rapie Solution Active\" \/>\n<meta property=\"og:description\" content=\"Politique de confidentialit\u00e9 Devant le d\u00e9veloppement des nouveaux outils de communication, il est n\u00e9cessaire de porter une attention particuli\u00e8re \u00e0 la protection de la vie priv\u00e9e. 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